How do I contact Dryad Technical Support?

Select Customer Support and in the form that appears enter the following information:

• Email (required): Enter your company email address.

• CC: Another contact email address that may be helpful.

• Full name (required): Enter your full name.

• Customer Type (required): Select from

  • Reseller

  • End Customer

  • I am not a customer

• Request Type (required): Select from

  • Product Information

  • Payment & Billing

  • Shipping & Delivery

  • Deployment Assistance

  • Using Silvanet

  • About Dryad

• Description (required): Enter a detailed description of the nature of your request. If your request is about a Dryad device, provide a Device Name (for example Pilot 2 MG 5) or Device ID (for example, mg-2m2nXX-641XXX000XXXXXXX).

• Attachments: Attach a document, image file or other file type that helps explain your request.

Select Submit to send your request to Dryad Customer Service.

An email is immediately sent to the email address provided indicating Customer Support has received your request.