FAQs
We collected some Frequently Asked Questions about Silvanet apps (Site Management and Deployment apps) and Silvanet devices (Border Gateway, Mesh Gateway and Wildfire Sensor).
How do I contact Dryad Technical Support?
How do I edit my user information?
How do I access Silvanet apps?
Which frequency bands are used by Silvanet devices?
Do Silvanet devices require regular maintenance?
How high above the forest floor should Silvanet devices be mounted?
Will solar panels on Silvanet devices degrade over time?
Why does Wildfire Sensor calibration take 14 days?
How long after a gas scan is the Wildfire Sensor ready?
How long after an interaction occurs with a Wildfire Sensor is it ready to detect fires?
How do I remove a Wildfire Sensor from my Site?
Should Wildfire Sensors be replaced if a fire occurred nearby?
What is the role of Mesh Gateways in a Site?
What happens to sensor data if the Border Gateway loses Internet connectivity?
What happens to sensor data if the Border Gateway loses power supply?
Can I disconnect the solar panel from the Border Gateway?
What causes the Border Gateway to go offline?
How much time is required for the solar panel to charge the Border Gateway?
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