Device overview
Last updated
Last updated
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The Device overview section provides access to the current status of each Silvanet device deployed in a Site.
Blank Device overview?
If the Silvanet devices have not been deployed for a Site, the Device overview section is blank. As soon as devices have been deployed and are sending data to the Silvanet Cloud, the device listing appears.
Devices are sorted into Active, Inactive, Fire Alert and Calibrating tabs. Troubleshooting messages are displayed when expanding a device that shows alerts or warnings.
Active
All devices
Silvanet Cloud can reach these devices and are sending data to the Silvanet Cloud.
Inactive
All devices
Device not reachable. May be due to connectivity and/or charging issues. These issues need to be resolved immediately to ensure the device returns to Active state.
Fire Alert
Wildfire Sensor
Wildfire Sensor has transmitted an Fire alert. This also appears as a blinking icon in the app's title bar.
Calibrating
Wildfire Sensor
Currently in 14 day calibration mode (after deployment). During this period, the reliable data and alerts are not provided.
For each Border Gateway, Mesh Gateway and Wildfire Sensor planned or deployed in a Site, the following is provided:
Show device information
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Expand to display device information. Troubleshooting alerts and warnings are displayed. Wildfire Sensor data displayed. Select duration from Time dropdown (6 hours, 12 hours, 24 hours, 3 days or 10 days).
Name
Yes
User-friendly device name assigned to the device. This cannot be changed.
Connectivity
Yes
Shows the device's level of signal strength based on RSSI (Receive Signal Strength Indicator) at the nearest Mesh Gateway.
Energy
Yes
Shows the energy level (%) of a device's supercapacitors.
Firmware version
Yes
Version of the firmware currently running in the device.
If a device is not responding as expected, alert or warning icons are displayed which notify the user of an underlying issue that needs to be resolved. Expanding device details provides troubleshooting information.
See Also
For a detailed description of troubleshooting solutions, see Device troubleshooting.
Device not reachable. May be due to connectivity and/or charging issues. These issues need to be resolved immediately to ensure the device continues normal environmental monitoring and returns to Active state.
See Also
For more information, see Alerts in Device troubleshooting.
Silvanet device is currently experiencing delays in sending environmental data to the Silvanet Cloud. However, the device is still monitoring the environment. Fire detection is still operational.
Warning should be resolved as soon as possible to allow the device to return to normal functioning.
See Also
For more information, see Warnings in Device troubleshooting.
Additional information that does not require user-interaction but may affect device performance.
A key exception is the Device Calibration notification. It indicates the Wildfire Sensor is currently in calibration and needs to complete (14 days) before the device is ready for environmental monitoring.
