Device overview

The Device overview section provides access to the current status of each Silvanet device deployed in a Site.

Device overview page

Device status tabs

Devices are sorted into Active, Inactive, Fire Alert and Calibrating tabs. Troubleshooting messages are displayed when expanding a device that shows alerts or warnings.

Tab
Icon
Device
Description

Active

All devices

Silvanet Cloud can reach these devices and are sending data to the Silvanet Cloud.

Inactive

All devices

Device not reachable. May be due to connectivity and/or charging issues. These issues need to be resolved immediately to ensure the device returns to Active state.

Fire Alert

Wildfire Sensor

Wildfire Sensor has transmitted a Fire alert. This also appears as a blinking icon in the app's title bar.

Calibrating

Wildfire Sensor

Currently in 14 day calibration mode (after deployment). During this period, the reliable data and alerts are not provided.

Device information

For each Border Gateway, Mesh Gateway and Wildfire Sensor planned or deployed in a Site, the following is provided:

Column
Sortable?
Description

Show device information

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Expand to display device information. Troubleshooting alerts and warnings are displayed. Wildfire Sensor data displayed. Select duration from Time dropdown (6 hours, 12 hours, 24 hours, 3 days or 10 days).

Device type icon

No

Device status icon. Any alerts and warnings are overlaid on the icon.

Name

Yes

User-friendly device name assigned to the device. This cannot be changed.

Status

No

Indicates current status of the device. See Device status below.

Connectivity

Yes

Shows the device's level of signal strength based on RSSI (Receive Signal Strength Indicator) at the nearest Mesh Gateway.

Energy

Yes

Shows the energy level (%) of a device's supercapacitors.

Firmware version

Yes

Version of the firmware currently running in the device.

Troubleshooting messages

If a device is not responding as expected, alert or warning icons are displayed which notify the user of an underlying issue that needs to be resolved. Expanding device details provides troubleshooting information.

See Also

For a detailed description of troubleshooting solutions, see Device troubleshooting.

Alerts - Inactive status

Device not reachable. May be due to connectivity and/or charging issues. These issues need to be resolved immediately to ensure the device continues normal environmental monitoring and returns to Active state.

Device not reachable due to connectivity and charging issues

See Also

For more information, see Alerts in Device troubleshooting.

Warnings - Pending status

Silvanet device is currently experiencing delays in sending environmental data to the Silvanet Cloud. However, the device is still monitoring the environment. Fire detection is still operational.

Warning should be resolved as soon as possible to allow the device to return to normal functioning.

Connectivity and charging not optimal

See Also

For more information, see Warnings in Device troubleshooting.

Notifications

Additional information that does not require user-interaction but may affect device performance.

See Also

For more information, see Notifications in Device Troubleshooting.

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