Alert center
The Alert center displays current and past Fire Alerts triggered from any Site to which you have access. You can then locate where a Wildfire Sensor detected the fire.
If the Silvanet system detects a smoldering fire, then fire alerts are immediately sent to registered users via email and are displayed in the Site Management app. An MQTT interface is also available for fire alerts.
Fire alert dialog
When opening the Site Management app, if a Wildfire Sensor has triggered a fire alert, it appears as a persistent popup dialog and a blinking Fire Alert icon, regardless of the view currently open. This dialog provides a quick view of the Site and Sensor that triggered the Alert.
Selecting Go to Alert Center opens the Alerts overview page. Selecting Mute Alerts hides alerts triggered from the Sensor identified in the Fire alert dialog. Alerts from other Sensors continue to appear.
Fire alerts sent via email
When a sensor detects a fire, a fire alert email is immediately sent to registered users who can then act to extinguish the fire.
Silvanet API interface for fire alerts
Two Silvanet API interfaces are available for 3rd party alarm interfaces / apps:
MQTT Sensor Data Integration. For details, see Silvanet API - MQTT Sensor Data Integration.
Webhook Integration. For details, see Silvanet API - Webhook Integration.
Current alerts
The Alerts overview shows an All Clear indicator if all Sites to which you have access have not triggering any Fire alerts. This page is automatically refreshed.
All alerts that have not be attended to are shown in the Current Alerts tab.
Site name (Filter): Site which triggered the Fire alert. Select the Filter icon to sort the list by Site name.
Site ID: ID of the Site as shown in the URL.
Detected At: Time and date when the Fire alert was triggered.
Cleared At: Shows time and date if the Fire alert was cleared. Otherwise shows Ongoing.
Sensors Triggered: Number of Sensors that triggered the Fire alert in a given Site.
Status: Current status of the alert. Options include
Fire Alert: An actual fire, which needs to be attended to immediately.
Alert Time Out: An alert was not attended to (for example, cleared) and no other alerts were sent by the Sensor in the past 6 hours, the alert times out.
False Alert: An alert labelled as
Fire Test: Labelled as the result of a fire test.
Open icon: Opens the alert in the Alert details page.
Alert details page
Selecting a Fire alert from the Current alerts tab opens the Alert details page in a new window. It lists all Wildfire Sensors in a Site that triggered the alerts.
This page provides specific actionable details of the alert, including the location of the fire as displayed as a dropped pin in Google Maps. This shows precisely where the fire was detected.
Type (sortable): Indicates type of alert:
Fire alert: Indicates a Phase 2 alert, which the Sensor has determined a developing fire as the most likely cause of the deterioration in air quality.
Warning: Indicates a Phase 1 alert, which is a decline in air quality in the surrounding area. It may be an indication of a developing fire or a fire outside the range of the Sensor.
Sensor: Descriptive name of the Sensor as assigned by Silvanet Cloud.
Detected At (sortable): Time the alert was triggered and sent by the Sensor.
AI index: Air quality index. >85% indicates a Phase 3 alert (Fire alert), which a value lower than 85% (<85%) indicates a Phase 2 alert (Warning).
GPS Coordinates: Latitude and Longitude of the Sensor triggering the alert.
Location: Opens a map (Google Maps) with a pin showing the location of the sensor that triggered the fire alert. If Google Maps is not installed, it launches a browser and opens Google Maps in the browser.
Clear alerts
A fire alert can be cleared after it has been resolved.
From the Alert Center, select an Alert to open the Alert details page.
Select Clear Alert.
In the dialogue that appears, choose a reason for clearing the alert:
Fire Extinguished: Detected fire that caused the fire alert to be sent has been extinguished.
Test Alert: Alert sent during testing the deployment with a controlled burn.
False Alert: Alert sent during the sensor calibration phase.
The alert is cleared from the Current Alerts tab and moved to the Past Alerts tab.
After all alerts are cleared, the Alert Center shows an empty list.
Past alerts
In Alerts overview, the Past Alerts tab lists cleared Fire alerts.
Site name (Filter): Site which triggered the Fire alert. Select the Filter icon to sort the list by Site name.
Site ID: ID of the Site as shown in the URL.
Detected At: Time and date when the Fire alert was triggered.
Cleared At: Shows time and date if the Fire alert was cleared. Otherwise shows Ongoing.
Sensors Triggered: Number of Sensors that triggered the Fire alert in a given Site.
Status: Current status of the alert. Options include
Alert Time Out: An alert was not attended to (for example, cleared) and no other alerts were sent by the Sensor in the past 6 hours, the alert times out.
False Alert: An alert sent to indicate no fire detected although an alert was triggered.
Fire Test: Labelled as the result of a fire test.
Open icon: Opens the alert in the Alert details page in a new tab.
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