# Border Gateway Connectivity Test

## Run Connectivity Test

Use the [Deployment app](https://docs.dryad.app/dryad-documentation/silvanet-suite/deployment-app) to begin the Connectivity test to determines if the Border Gateway can connect with the Silvanet Cloud.

1. After mounting the Border Gateway, tap **Confirm & Start Connectivity Test**.

<figure><img src="https://2403147378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKqvtUjx9C2FEFg7nicAx%2Fuploads%2FZgIwcLdCeDLLt4qNpy1F%2Fbg-mount-border-gateway.png?alt=media&#x26;token=826203af-61b7-4baf-bb8d-4ad5d8330b8d" alt="" width="180"><figcaption><p>Mount Border Gateway</p></figcaption></figure>

2. The Silvanet Cloud attempts to reach the Border Gateway. A popup dialog appears over the map with a progress indicator. This popup can be minimized by selecting **Collapse Pop-Up**.

<figure><img src="https://2403147378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKqvtUjx9C2FEFg7nicAx%2Fuploads%2FFEEHvzKRqKmC7z75gsHP%2Fbg-testing-connectivity.png?alt=media&#x26;token=e9e9a9c3-f2f3-4a1a-86cb-15e5c491f2dc" alt="" width="180"><figcaption><p>Connect to Border Gateway</p></figcaption></figure>

3. If the Silvanet Cloud could reach the Border Gateway, a **Connectivity Test successful** message appears. Tap **Show Device Details** or **Close** to dismiss the popup dialog.

<figure><img src="https://2403147378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKqvtUjx9C2FEFg7nicAx%2Fuploads%2FwFNXxsveQRvx0ExlpS7S%2Fbg-connectivity-test-successful.png?alt=media&#x26;token=d6483a95-a15d-4e74-9b56-72921b610689" alt="" width="180"><figcaption><p>Connectivity test successful</p></figcaption></figure>

4. If you have tapped **Show Device Details**, the following screen appears. You can add additional information in the **Notes** field.

<figure><img src="https://2403147378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKqvtUjx9C2FEFg7nicAx%2Fuploads%2FhIJYqqoqu3gBBx433PdC%2Fbg-device-details-deployed.png?alt=media&#x26;token=81a1e521-a890-4eb4-a238-0618df07913c" alt="" width="180"><figcaption><p>Device details</p></figcaption></figure>

5. After making changes, close the **Device details** screen. The changes are then updated in the Silvanet Cloud.

## Troubleshooting errors

### Border Gateway not reachable

If the Silvanet Cloud could not reach the Border Gateway, troubleshooting information is provided.

1. If the Border Gateway could not be reached, the following dialog appears.

<figure><img src="https://2403147378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKqvtUjx9C2FEFg7nicAx%2Fuploads%2FdzGSPfjtY8o4HG5kARRx%2Fbg-not-reachable.png?alt=media&#x26;token=dd8f4065-e9a8-4834-bb52-34f6c78af798" alt="" width="180"><figcaption><p>Restart connectivity test</p></figcaption></figure>

2. Check the following to troubleshoot connectivity:

* **Power supply**:\
  Check the power supply. Is the PoE correctly connected to mains power source? Is the solar panel correctly connected to Border Gateway, correctly oriented towards the sun (at noon), and no obstructions in front of the solar panel.
* **Border Gateway not fully charged**:\
  Wait for the Border Gateway to be fully charged. If the device has not had sufficient time to charge its superconductors, wait until it has been fully charged.
* **Border Gateway has no connection to a mobile network**:\
  It is possible the planned location for the Border Gateway does not have connectivity to a mobile network. In this case, the device needs to be relocated to a location where it has connectivity.

{% hint style="info" %}
You can close the dialog after troubleshooting. To return to this screen, tap the Border Gateway icon on the map.
{% endhint %}

2. After troubleshooting, tap **Confirm & Restart Connectivity Test**.

{% hint style="info" %}
If you had closed the dialog, the **Device Details** screen appears showing the current status of the Test. Tap the circular arrow to restart the Connectivity Test.
{% endhint %}

<figure><img src="https://2403147378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKqvtUjx9C2FEFg7nicAx%2Fuploads%2FCcg20FkuSx4Y4QvNwCgB%2Fbg-device-details-test-failed.png?alt=media&#x26;token=396e63ac-3a9c-486c-b576-f3df455034f1" alt="" width="180"><figcaption><p>Restart Connectivity Test</p></figcaption></figure>

3. If you have moved the Border Gateway to a new location, tap **Reset Device to Current Location.** If the Border Gateway is still in the same location, tap **Keep Device Original Location.**

<figure><img src="https://2403147378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKqvtUjx9C2FEFg7nicAx%2Fuploads%2FeRAusSef8PNxLiBMbnPc%2Fbg-restart-connectivity-test.png?alt=media&#x26;token=89039687-dbd0-4a42-8401-27cd48a1df7d" alt="" width="180"><figcaption><p>Restart connectivity test</p></figcaption></figure>

4. After restarting the Connectivity Test, the Silvanet Cloud attempts to reach the Border Gateway. If successful, the **Connectivity Test successful** message appears.

<figure><img src="https://2403147378-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKqvtUjx9C2FEFg7nicAx%2Fuploads%2FwFNXxsveQRvx0ExlpS7S%2Fbg-connectivity-test-successful.png?alt=media&#x26;token=d6483a95-a15d-4e74-9b56-72921b610689" alt="" width="180"><figcaption><p>Connectivity test successful</p></figcaption></figure>

5. Tap **Close** to dismiss the dialog or tap **Show Device Details**.

## Next Steps

With the Border Gateway now connected to the Silvanet Cloud, Mesh Gateways can now be deployed based on the deployment plan.

{% hint style="info" %}
**Deploy Mesh Gateways**

For details, see [Deploy Mesh Gateways](https://docs.dryad.app/dryad-documentation/silvanet-deployment/deploy-mg).
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.dryad.app/dryad-documentation/silvanet-deployment/deploy-bg/bg-connectivity-test.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
