Border Gateway FAQs

What happens to Sensor data if the Border Gateway loses Internet connectivity?

If the Border Gateway loses network connectivity, it queues all the sensor data it receives from Wildfire Sensors and Mesh Gateways. After the network connection has be reestablished, it sends the data to the Silvanet Cloud Platform.

The same process occurs if the Border Gateway is in power saving mode.

See Also

For more information, see Silvanet Border Gateway.

Can I disconnect the solar panel from the Border Gateway?

Dryad does not recommend disconnecting the solar panel from the Border Gateway as this causes the supercapacitors of the Border Gateway to drain. The solar panel also acts as a backup power supply if the PoE is used.

If required, the Solar Panel can be disconnected from the Border Gateway.

See Also

For more information, see Mount Border Gateways.

What could cause the Border Gateway to go offline?

A Border Gateway may be offline due to several reasons, including:

• Connectivity strength of the device is poor

• The device has gone into power saving mode

• The device has not been charging

See Also

For more information, see Device troubleshooting.

Does the Border Gateway support NB-IoT?

Yes, the Border Gateway supports NB-IoT in cases where LTE-M is not available.

See Also

For more information, see Silvanet Border Gateway.

How much time is required for the solar panel to charge the Border Gateway?

The solar panel needs 3 to 4 hours to charge the superconductors in the Border Gateway before it comes online.

However, if the PoE is disconnected or if a power failure occurs in the power supply, the solar panel will fully charge the Border Gateway in 1 to 2 days before it begins operating properly.

See Also

For more information, see the section Power Supply in the topic Silvanet Border Gateway.