> For the complete documentation index, see [llms.txt](https://docs.dryad.app/dryad-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dryad.app/dryad-documentation/resources/contact-technical-support.md).

# Contact Technical Support

Select [**Customer Support**](https://dryadnetworks.zendesk.com/hc/en-001/requests/new) and in the form that appears enter the following information:

* **Email** (required): Enter your company email address.
* **CC**: Another contact email address that may be helpful.
* **Full name** (required): Enter your full name.
* **Customer Type** (required): Select from
  * Reseller
  * End Customer
  * I am not a customer
* **Request Type** (required): Select from
  * Product Information
  * Payment & Billing
  * Shipping & Delivery
  * Deployment Assistance
  * Using Silvanet
  * About Dryad
* **Description** (required): Enter a detailed description of the nature of your request. If your request is about a Dryad device, provide a Device Name (for example Pilot 2 MG 5) or Device ID (for example, mg-2m2nXX-641XXX000XXXXXXX).
* **Attachments**: Attach a document, image file or other file type that helps explain your request.

Select **Submit** to send your request to Dryad Customer Service.

An email is immediately sent to the email address provided indicating Customer Support has received your request.


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# Agent Instructions
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